RETURN POLICY We want every product that comes to you to represent more than what you expect. Before delivery, each product is checked and packaged to make sure it gets you in the best of conditions. And if, however, due to some of our errors, other errors that can not be controlled by us or your reasons, you want to return the ordered product, please consider the terms in this section. Careful! In the case of a customized or custom-made product, its return can be canceled. You may return the products purchased through a Contract / Payment Instrument in the following situations:
1. The products were delivered / invoiced incorrectly 2. Products have been delivered with defects that affect the physical image of the product or its functionality To return the product you must notify in writing at Loveleatherteam@gmail.com or by phone 0040746390135! The mandatory condition for returning a product is to be in the same condition as it was delivered (to have the attached labels, original packaging and documents that accompanied it).
The cost of shipping for returning the products will be borne by you as a buyer. If I sent you a product other than the one you ordered, you can return it at no cost to you. We will bear all shipping costs and will send you the requested product as soon as we receive your parcel. If you have notified, it is your responsibility to make sure that the products you refer to will be returned within 15 business days, otherwise we will consider Love-Leather.com unfounded / invalid and may refuse the return.Return is denied: - If the product is not returned in its original packaging, together with the original label and accompanying documents - If the returned product was worn / used during this period or has defects that it did not have when it was originally sent - For customized or custom-made products. If the product is refunded, the return will be made within 30 days of receipt of the return. We note that the amount returned is the amount paid by you / the customer when ordering the products less the courier charge. For return, please let us know when the package is ready and when it will be sent. PRICE POLICY Prices are expressed in EURO and represent the final price of the product. It is possible that there are several price variations on the same product model (same model, but different color, texture, material). Price variations may result from the price difference from the materials used. For custom or custom-made products, there may be additional costs to a similar product in stock. Product prices do not include their personalization.
The cost of personalization will be calculated and confirmed according to the demand and order characteristics. All costs will be settled and communicated prior to order entry. In the case of customized products, the return of the product is canceled.